I've been going to Leila for a while now and she's fantastic- she does whatever it takes to get it right, including running out to buy new purple dye for my hair when the one we started with didn't turn out quite right! -anonymous
I've been coming to Scott Jay for decades. I have never had a bad experience. Nicki is the best. -anonymous
Always excellent service. Friendly staff across the board. Good products as well as skilled practitioners. Very satisfied every time I use the services. -janetg
Had a haircut with Kristen. Always a pleasurable experience. She gave me just the right haircut for my face and knew exactly what I meant when I described the haircut that I wanted to get. -anonymous
UPDATE: a representative from the salon has since reached out to me, and offered several solutions. So, while the initial cut was a disaster, I understand that mistakes happen and people have “off” days. I’m happy to try them again with a different stylist based on how well I was taken care of post cut, and knowing that several of my friends and co workers are regulars at most of the Scott J locations.ORIGINAL REVIEW (one star): I was thrilled to book a same day appointment with Laurell, but the last minute availability turned out to be the only good thing about my experience. I will not be returning.I was warmly greeted by the front desk staff and shown to my covid safe waiting space, which was lovely except that I was stuck waiting until more than 10 mins past my appointment time. I asked for a very straightforward 3-4” cut (whatever was necessary to make my hair even and healthy) with long layers. The cut was very quick and the stylist went straight into blow drying with a round brush, which is why I didn’t notice the issues until I got home and styled my hair myself. First of all, there are huge chunks of hair that she just didn’t cut in the front (shown in photos). This is not supposed to be a very long angled bob...these are just simply pieces of hair that were not checked at the end of the cut and completely forgotten about. Aside from that, the cut is sloppy and choppy. The layers go way too deep and are not blended. Maybe if Laurell had not been so distracted by her Apple Watch, she would have had time to check her cut.I would expect any licensed stylist, especially at a reputable UWS salon, to be able to take off 4” and put in some long layers. I’m so disappointed and sadly I think I’m stuck letting this bad cut grow until it can be fixed without losing any more length.
20:39 14 Mar 21
Valbona is an expert in color. Really an artist. She understands quickly what I am trying to accomplish and is clear in expressing how she will go about it. She did highlights, lowlights and base at the root level, taking my hair much blonder than ever before and it looks great-very bright and shiny. I’m so pleased with it. She takes personal pride in her results and is clearly a perfectionist.
15:47 21 Feb 21
It was my first time coming to this salon for a haircut. Due to the pandemic my hairstylist moved. I saw Mary. She was awesome, and honest about how much I needed cut and made me feel at ease. I’ll definitely be back to see her. Assistant however only partially washed my hair. Didn’t even wash or rinse the nape area. I’ll come pre-washed next time.
Carolyn Sue Dunn
19:10 29 Jan 21
Makalya is awesome
16:01 16 Jan 21
Amazing service from beginning to end. Wonderful greeting. Appointment start on time. Everything is sanitized, all stylist and staff and wonderful. I went to Chloe and she is a miracle worker. My hair has never looked better and I have never felt prettier. I got my hair dyed, cut and blow dried. It was a wonderful experience. Will only be going here going forward.
00:38 17 Dec 20
The Staff and the Salon are first rate. And, Joselyn is an excellent hair stylist. HIGHLY RECOMMENDED.
16:41 14 Dec 20
01:38 29 Nov 20
04:15 13 Nov 20
I was looking for a new hair salon and decided to see Kristen based on the reviews that I read here. I've seen her twice now (haircut and blonde highlights) and I couldn't be happier with the result. Not only is her work great, but she also makes me feel comfortable and does not try to oversell etc. which I appreciate.I highly recommend her!
23:30 10 Nov 20
Salon is spotless & adheres to all guidelines. Cecilia is a wonderful stylist and colorist.
02:13 29 Sep 20
11:37 05 Jul 20
21:31 20 Feb 20
Sofia is awesome! She is so nice and talks to me and does an amazing job with my hair. I will never stop going to her!
21:20 21 Jan 20
This is a nice place
02:24 04 Dec 19
01:10 23 Nov 19
No complaints. Always consistently great customer service, from the beverages offerings (nothing fancy, just ☕ tea or water) to the hair washing etc. My stylist Val is really good. I followed her from another Aveda location that was more convenient and a bit less expensive. It's a little cramped and crowded in the basement and (a lot) more expensive than a barber but the few times I've gone somewhere else I always regret it.
16:06 15 Nov 19
22:23 15 Oct 19
This is a solid place for a haircut. I’ve seen three people here and they were each great. My mom loves this place too.
13:26 26 Sep 19
I love this place! I've come a couple of times and it never fails me. Not only is everyone super nice and friendly but I always walk out with hair that I love. I've had a balayage and cuts and Kristen always does amazing job! The style and color last super long and my hair feels super healthy. Will definitely keep coming back!
02:22 16 Sep 19
My amazing hair stylist Miriam was able to achieve everything I wanted in my hair without damaging it. Not only did she give me the color I want but she also provided me with the knowledge I needed on my hair products, gave me the best head massage, and was very sweet to me thru out the whole process. She is my Gem ! come see Miriam , you will never regret it 🥰
01:09 16 Sep 19
I’m a very simple guy, after getting a haircut with Miriam I realize the difference it makes and average haircut from an outstanding haircut. I was very impressed by outcome. Exactly what I wanted and more. She was in tune to what I wanted even if I didn’t know myself. I would definitely be back to see Miriam
13:07 24 Aug 19
Great haircut for reasonable price. Love the Aveda products!
14:35 13 Jul 19
Laurell at Scott J Aveda on 72nd is the best! Everyone here is super knowledgeable and the staff is very kind. I actually look forward to getting my hair cut now which I never did before!
12:01 05 Jul 19
Have been using same person for years as i trust her n she knows my hair n style. Expensive is a relative word but certainty premium n high end in all ways.
10:49 30 May 19
Julissa is a goddess, and a damn amazing stylist. Come in to the cooking school at Fairway UWS to see her work. Best haircut EVER, hands down, not hyperbole. @sugarandboneschef
03:36 17 Apr 19
Chloe is amazing!!! Her hair color and haircuts are phenomenally.
04:38 28 Mar 19
The environment is peaceful and the staff is great. This was my first time going and it definitely won't be my last.
20:42 16 Feb 19
I haven't even been to this salon yet but I need to write this review for Brandi because she has already gone ABOVE AND BEYOND for me!! I called Aveda panicking because I had just gotten a color/cut from another salon that I was dissatisfied with (to put it nicely). I met with Brandi for a complimentary consultation and she gave me honest and realistic advice about the next steps I should take. She gave me options including her personal services, how to alleviate some of the bad color myself, and what shampoos/color washes to buy. Last night, I called her to ask about extensions, and she is doing research on my behalf to find out prices, maintenance schedules, and other stylists as she doesn't do extensions herself. I have an appointment with her next week and I can't wait 🙂 Brandi, I can't thank you enough for everything you've done so far!!
01:24 16 Jan 19
Been going to Scotts for yrsLove the serviceThe staff and my stylist Misty...Its a must place to goFor hair and makeup needs
23:37 15 Dec 18
Nikki colored my hair for the first time today. it looks amazing!! I was referred to her a couple of years ago and have come back to her intermittently because I really love the way she cuts my hair. She cuts hair with excellent precision and always asks and listens to what you. If you have been elsewhere and someone has cut or colored your hair any less than what you should expect, she will fix it and offer you her honest feedback, in a professional and courteous manner (ok-sometimes she just calls a spade a spade; and love that, too! Lol). She explains what she’s doing and confirms and clarifies throughout the cut. The color was impeccable. Highly recommend Nikki to everyone. PS: I never take time to write reviews.